V. Your Health Information Rights

Although agencies must maintain all records concerning your care and treatment, you have the following rights concerning your PHI:

A. Right to Inspect and Copy: You have the right to access your PHI and to inspect and copy your PHI as long as we maintain it except for: psychotherapy notes, information that will be used in a civil, criminal or administrative action or proceeding, and where prohibited or protected by law.
The agency will deny your request for access to your PHI without giving you an opportunity to review that decision if:

• You don't have the right to inspect the information; or it is otherwise prohibited or protected by law;
• You are an inmate at a correctional institution and obtaining a copy of the information would risk the health, safety, security, custody or rehabilitation of you or other inmates;
• The disclosure of the information would threaten the safety of any officer, employee or other person at the correctional institution or who is responsible for transporting you;
• You are involved in a clinical research project and the agency created or obtained the PHI during that research. Your access to the information will be temporarily suspended for as long as the research is in progress;
• The agency obtained the information that you seek access to from someone other than the health care provider under a promise of confidentiality and your access request is likely to reveal the source of the information; or
• Under other limited circumstances. In these instances, however, the agency will allow the review of its decision by a health care professional that the agency has chosen. This person will not have been involved in the original decision to deny your request.
• You agree to pay a reasonable copying charge.
• You must make your requests to access and copy your PHI in writing to the agency. The agency will respond to your request within 30 days of its receipt. If the agency cannot, the agency will notify you in writing to explain the delay and the date by which we will act on your request. In any event, the agency will act on your request within 60 days of its receipt.